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ITunes no longer "sees" my iPhone 4

2015-10-11 | Default
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I just upgraded iTunes to 11.1.4.62 (latest version) on Windows 8.1.  Since doing this, iTunes does not "see" my iPhone 4.
I've tried the following:
- signing out and signing back in to iTunes
- deauthorizing all computers and reauthorizing the PC I'm working on
- uninstalling and reinstalling iTunes
- shutting down and restarting my PC
- shutting down and restarting my iPhone 4
iTunes does not "see" my iPhone automatically or if I launch iTunes and then connect my iPhone.
Any thoughts?
Thank you,
Jeff

Latest answer

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Help that came up after I posted had a solution: http://support.apple.com/kb/TS1538

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