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Home >Default > How do I permanently remove "Authentication Required" window that continues to pop up?

How do I permanently remove "Authentication Required" window that continues to pop up?

2015-10-11 | Default
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I am running Firefox 15.0.1 on Mac OS 10.6.8. A window continues to pop up that reads, "Authentication Required" and "Enter username and password for ftp://ftp.radiogarage.com". This happens every time Firefox is opened and continues to pop up approximately every 30-60 seconds until I close Firefox. How do I permanently remove/delete/get rid of this pop up window? I have clicked on Help > Troubleshooting Information > Reset Firefox but that has not solved the issue. Thank you in advance for your assistance.

Latest answer

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It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
*http://kb.mozillazine.org/Multiple_profile_files_created

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